FAQs

E-Commerce Development

FAQs

E-Commerce Development

eCommerce Development

What is eCommerce?

eCommerce is short for “electronic commerce”. It is a means by which you can conduct business transactions through your website or custom application. There are many e-commerce platforms available to power your online store and we will be glad to suggest the ideal one for your particular business needs. E-commerce enabled websites allow you to sell your products or services online and collect payment at the time the order is placed.

How much does an e-commerce site cost?

The cost of an e-commerce site can vary widely depending how many products you have, the custom features you need and the platform. Hosting costs can vary depending on whether you sell to a global audience, a regional audience or a local audience.

What eCommerce platforms do you support?

We support WooCommerce, Prestashop and Magento as standalone systems and we support hosted solutions from Shopify and BigCommerce. We also have extensive experience with osCommerce but this platform is approaching end of life. We would be glad to recommend a modern replacement platform for you.

Can you convert my old osCommerce site to a new platform?

Absolutely. We’ve converted many osCommerce sites to WooCommerce or Magento. We can transfer all your data (products, customers and orders) to your new system so you, and your customers, won’t lose your order history.

What payment gateways do you support?

We support all common payment gateways including PayPal, Moneris, Bambora (formerly Beanstream), Stripe and Chase to name a few.

Do you take a percentage of each transaction?

No. We do no take a percentage of your transactions. However, your payment gateway may charge a transaction fee.

Is there a limit to the number of products I can have?

There is no limit to the number of products or categories of products you can have.

Can my site calculate real-time shipping costs?

Yes. We can connect to Canada Post, FedEx, UPS, Purolator and the United States Postal Service (USPS) for real-time shipping rates. For accurate rates, each product will need to be set up with correct dimensions and weights.

Are your eCommerce platforms secure?

Yes! All e-commerce sites we develop are fully secured with 128-bit Sercure Socket Layer (SSL) encryption. In addition, if you host with us, your website is protected 24/7 monitoring, virus protection and daily website and database backups. Depending on the platform we can also add additional security to protect the administration (backend) area of your e-commerce site.

If you choose a Shopify or BigCommerce hosted e-commerce solution then these services provide all the necessary security for you.

READY TO GET STARTED WITH ECOMMERCE?

To find out how you can benefit from an e-commerce site from  Pinnacle, give us a call at 416-421-2689 or fill in our form.